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Blog
Apple Offering Up Free Magsafe Adapter Replacements
Posted by Aviv on August 19, 2008 at 11:05 am PST
Apple is now offering free replacements for all users that have been experiencing issues with their Magsafe Power Adapters.
Apparently the adapters are failing at a high enough rate for the company to offer up free replacements. All owners of a Late 2006 13″ Macbook, 13″ Macbook, 15″ Macbook Pro (Glossy) or 17″ Macbook Pro, whether the machines are out of warranty or not, are eligible.
The Apple site says:
“You may notice a separation of the white insulation on the magnetic end of the MagSafe adapter. Under continued use, the cable may discolor and the rubber molding may become deformed.”
Resolution:
“Whether your product is in or out-of-warranty, you can take your adapter (you don’t need to take the computer) to an Apple-Authorized Service Provider or Apple Retail Store for evaluation, and replacement if necessary. You may be eligible for a replacement adapter free of charge provided there are no signs of abuse. Make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation, go to http://www.apple.com/retail/geniusbar/.”
